Important Notice to Residents Regarding Water & Sewer Lines

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    • You may have recently received a letter either in the mail or via email from American Water Resources informing you of your responsibilities as a homeowner for your water and sewer lines. It then tells you about programs the company offers to protect yourself from potential problems. The letter goes on to say that if you participate in this particular program, the City of Golden could benefit financially.

    We want you to know that the City of Golden does not support, endorse or condone this program, and we are in no way affiliated with American Water Resources. We want to take this opportunity to tell you that there are many options for you.

    The Facts

    It is true that property owners are responsible for service lines leading to, and inside, homes or businesses. This includes all pipes, fitting and valves, but does not include the water meter, which is maintained by the city. If you are concerned about repair on those lines, you can talk to your insurance company about additional insurance related to this. There are also companies that specialize in utility line service plans or warranty programs.

    Before you commit to the fees associated with such coverage, please keep in mind that you may never need to replace or repair your service line. If you live in an older neighborhood, you may be able to gauge your risk by talking to neighbors to see if they ever had to make repairs. Or, you can pay to get a video of your sewer service line (but not your water service line) to evaluate its condition. Also keep in mind that the coverage you purchase may have exclusions based on pre-existing conditions, caps on coverage or limit your choice of contractors to complete repairs. Do your homework before deciding to purchase insurance or warranty coverage.