FlexRide Bus

Community Call-n-Ride is now FlexRide!

Don’t worry, it’s the same service you’ve come to rely on, but the Community Call-n-Ride bus is now called FlexRide!

Flexible Service / Regular Stops

Service is now every 15 minutes on the weekdays from 6:30 a.m. to 6:30 p.m.! Just head over to the nearest stop.

Please visit RTD for the full FlexRide Bus schedule and fares.

The FlexRide Bus makes scheduled stops along the 25-minute loop every 15 minutes. Two buses run on the loop at a time, which means an average wait time of 7.5 minutes.  You can catch the bus at the regularly scheduled times at any of the following stops on weekdays between 6:30 a.m. and 6:30 p.m.

The bus is also available every 30 minutes between 5:30 a.m. – 6:30 a.m. and 6:30 p.m. – 7 p.m.

Bus Stop Locations:

  • Illinois in front of Guggenheim Quad (CSM Campus)
  • 11th & Illinois
  • 10th & Washington (Parfet Park)
  • 12th & Ford
  • 17th & Jackson (Safeway)
  • 24th & Jackson (Golden High School)
  • Johnson & South Golden Road
  • Johnson & 6th Ave. (Light Rail Station)
  • 1001 Ulysses St. (Bell Middle School)
  • 17171 S Golden Rd (King Soopers)
  • Mines Park Student Housing (*only at 7:30 and 8:30 a.m.)

Reserve your trip! Call the FlexRide bus at (303) 299-6000.

FlexRide Bus Route
Golden Flexride

FlexRide Reservation-Based System

RTD’s FlexRide division has two types of service, and Golden uses a hybrid of both to best serve the community. A typical FlexRide program is a reservation-based service where customers can schedule a trip anywhere from 10 minutes to 30 days in advance, on a first come first serve basis. For a guaranteed ride, passengers must call two or more hours ahead to schedule a trip, and service is generally curb to curb. Call (303) 299-6000 to reserve your ride for Monday through Saturday. While this type of service works for some, it has its limitations and would not have served the entire community’s needs which is why the FlexRide regular stops were created.

FlexRide Regular Stops

In addition to offering the traditional reservation-based service, our FlexRide service offers a flexible route with bus stops (also called “checkpoints”) to provide regular service during peak hours to the most popular destinations. This flexible route is arranged to make a loop (see map above) with buses arriving every 15 minutes on weekdays from 6:30 a.m. to 6:30 p.m. This hybrid FlexRide system allows the service area to broaden and cover most of Golden, but also provide more frequent and scheduled stops in the core area of town where the greatest demand is projected.

The attraction of the flexible route is that it can provide frequent and regular service, but can easily be modified to reflect how the community uses the bus. Because the buses are smaller 12-seat passenger vehicles (more people can stand) and operate in smaller geographical areas, the driver often gets to know regular passengers, their needs and can make informal arrangements, unscheduled stops and other accommodations you would expect from a more community-oriented service, just as long as the bus can make it to the next stop on time. The bus can be flagged down anywhere on this route as long as it is safe to do so, and as long as it is not a Reserved Bus.

Rather than publish a route, this service relies on designated stops with posted times. The fact that there is no fixed route gives the driver greater flexibility to provide service to passengers between stops. In addition, the bus service will end up evolving rather quickly to serve those areas and stops that receive the most demand because bus drivers are getting continual direct feedback from customers calling in to arrange rides. This means that some areas that do not have a stop may get one in the future if the demand grows.

Background on the Bus

Community Call-n-Ride BusThe W Line represents the first line of RTD’s FasTracks transportation plan, approved by metro Denver voters in 2004. Recognizing that light rail would be coming to Golden but stopping short of the central part of town, Golden began investigating ways to extend this transit service to serve more of the community, beginning with a Transit Feasibility Study released in 2010.

The City partnered with the Colorado School of Mines, RTD, and Jefferson County, and secured a federal Transportation Improvement Program grant for the service. The bulk of the service is funded through the large federal grant and by RTD, but the City and CSM are required to contribute some matching funds. In addition, RTD agreed to run the service out of their Call-n-Ride division, giving Golden extra flexibility to tailor the service to the community’s needs.

Prior to launching the service in late April 2013, the City conducted a community outreach effort related to the days and hours of operation for the service via the Golden Vision community forum, presentations for local community groups, and CSM student and faculty meetings. The input received indicated that the best use of limited transit dollars to serve the greatest need was to offer more frequent service Monday through Saturday, and eliminate Sunday service. As the bus is used, the schedule will be refined to better accommodate rider need. Please view the FlexRide Bus Map pdf download to see the complete route.

COG Mesa

 Did You Know?
Golden was originally chosen as the territorial capital of Colorado in 1862.

Additional Resources

City of Golden, Colorado
COG Mesa
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